FAQ / Customer Care
Answers to your most common questions about the DrRest Sleep System.
We're here to help answer your questions
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Can the DrRest Sleep System help with musculoskeletal or spinal issues?
The DrRest Sleep System supports the distribution of forces placed on the body when sleeping. Whilst our mattress can't address underlying health conditions or pathology, the low interface pressure and unique shoulder zone of the DrRest Sleep System does support quality rest for optimal recovery.
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Do I need to select a mattress to suit my sleeping style?
The mattress industry has created a lot of choices in comfort levels, foams, springs, coverings and more. However, the DrRest Sleep System allows for variability in body size, shape and weight, with our exclusive patented mattress responding to the body. This differs from other mattresses where the body responds to the mattress. We believe our mattress configuration will suit almost every body.
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Is DrRest Australian made?
DrRest is a partnership of health experts involved in every step of the process, aligned to support better rest outcomes. DrRest is Australian owned and manufactured in Melbourne, Australia.
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How is DrRest different from other mattresses?
DrRest was designed exclusively by a team of medical specialists. With a patented shoulder zone featuring Technogel©, it provides a hydraulic response that ergonomically adapts to any body size, shape or weight to align the spine. This is a world-first approach validated in clinical settings.
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Who recommends the DrRest Sleep System?
DrRest is endorsed by Osteopathy Australia and recommended by highly skilled specialists including orthopaedic spinal surgeons, respiratory and sleep specialists, osteopaths and urologists. It is also recommended by a growing network of allied health practitioners across Australia.
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How does the DrRest shoulder zone work?
The DrRest shoulder zone uses Technogel© — a biocompatible material that, although classified as a solid, behaves like a liquid. It moulds to the contours of your shoulder to provide a hydraulic response, allowing the spine to naturally align regardless of your body shape, size or weight.
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What sizes does the DrRest Mattress come in?
DrRest is available in 7 sizes: Single (91.5×190cm), Single Long (91.5×203cm), King Size Single (105.5×203cm), Double (138.5×190cm), Queen (152.5×203cm), King (183.5×203cm), and Super King (203×203cm).
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Can I order through my health professional?
Yes. DrRest works with a network of allied health professionals who can prescribe or recommend the DrRest Sleep System as part of a treatment plan. Visit our Our Partners page to find a healthcare partner near you.
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How do I register my warranty?
Register your DrRest product warranty on our Warranty page.
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